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Tom Jellinek Ltd07718 587200

Privacy Policy

Last updated: 4 October 2026

Tom Jellinek Ltd respects your privacy and is committed to handling personal information responsibly. This Privacy Policy explains what information we may collect when you visit this website or contact us, why we use it, how it may be stored or shared, and the rights available to you under UK data protection law.

1. Who we are

Tom Jellinek Ltd is the data controller for personal information collected through this website and through enquiries made to the business.

Tom Jellinek Ltd
81-83 High Street
Scotter
North Lincolnshire
DN21 3TL

Company number: 11608420
Email: bsl@tomjellinekltd.com
Telephone: 07718 587200

If you have any questions about this Privacy Policy or how your personal information is handled, please contact us using the details above.

2. Information we may collect

We may collect personal information when you:

  • submit a contact form;
  • request a quotation;
  • email us;
  • telephone us;
  • contact us through another method;
  • ask us to provide services or information.

Depending on the nature of your enquiry, this may include:

  • your name;
  • email address;
  • telephone number;
  • address or location of proposed work;
  • details of the building work or services you are interested in;
  • information contained in messages you send us;
  • any other information you choose to provide.

Our web server may also process technical information needed to operate and protect the website, such as:

  • IP address;
  • browser and device information;
  • pages or files requested;
  • dates and times of requests;
  • technical information relating to errors, security or attempted misuse.

We do not intentionally ask visitors to provide special category personal data through this website.

3. How we use your information

We may use personal information to:

  • respond to enquiries;
  • discuss your requirements;
  • prepare or provide quotations;
  • arrange appointments or site visits;
  • communicate with you about proposed or ongoing work;
  • provide services you have requested;
  • maintain appropriate business records;
  • deal with questions, complaints or disputes;
  • prevent spam, fraud, abuse or attacks against the website;
  • maintain the security and operation of our website and systems;
  • comply with legal, regulatory, accounting or tax obligations.

We do not sell or rent your personal information.

Submitting an enquiry through this website does not automatically add you to a marketing mailing list.

4. Lawful bases for processing

UK data protection law requires us to have a lawful basis for processing personal information.

Depending on the circumstances, we may rely on one or more of the following:

Contract and pre-contractual steps

Where you ask us for a quotation, request services, or communicate with us about work you are considering or have commissioned, processing may be necessary to take steps at your request before entering into a contract or to perform an existing contract.

Legitimate interests

We may process information where reasonably necessary for legitimate business purposes, including:

  • responding to enquiries;
  • operating and protecting the business;
  • maintaining business records;
  • managing customer relationships;
  • preventing fraud, spam and misuse;
  • protecting the security of the website.

We consider these interests against your rights and interests before relying on this basis.

Legal obligations

We may need to process or retain certain information where necessary to comply with legal, regulatory, tax or accounting requirements.

Consent

Where consent is legally required for a particular activity, we will ask for it before carrying out that activity.

You may withdraw consent at any time where consent is the lawful basis being relied upon.

5. Contact and quotation forms

The website provides forms that allow you to contact Tom Jellinek Ltd and request information or quotations.

Information you submit through these forms is used to deal with your enquiry and communicate with you.

The forms use technical security measures intended to reduce spam, automated submissions and malicious use. These may include:

  • server-side validation;
  • security tokens;
  • session-based security controls;
  • rate limiting;
  • anti-spam fields;
  • timing checks;
  • other measures necessary to protect the forms and website.

Information submitted through the website may subsequently form part of our normal email and business records where necessary to deal with your enquiry or provide services.

6. Cookies and essential browser technologies

This website is designed to minimise the use of cookies and browser storage.

This website uses the first-party, strictly necessary session cookie tj_enquiry when you open a contact or quotation form. It associates your browser with a security session and protects the forms against fraudulent or unauthorised submissions using CSRF tokens. It is not used for analytics, advertising or tracking.

The cookie has no persistent expiry and lasts for the browser session; a browser that restores sessions may retain it when reopened. It is restricted to the form endpoint, marked HttpOnly and SameSite=Lax, and marked Secure when served over HTTPS. Form security tokens expire after two hours. These token lifetimes are separate from the hosting provider's physical session-file cleanup.

The website does not intentionally use advertising cookies or behavioural advertising trackers.

If non-essential cookies or similar technologies are introduced in the future, this policy and the website's consent controls will be updated where required.

7. Maps and location information

The website may display a static map showing the location of Tom Jellinek Ltd.

The displayed map image is hosted locally as part of this website. Loading the page does not require your browser to contact OpenStreetMap or another external map provider simply to display that image.

The map uses geographic data derived from OpenStreetMap and is displayed with the appropriate OpenStreetMap attribution.

A separate link may allow you to open the location in OpenStreetMap.

If you choose to follow that link, you leave the Tom Jellinek Ltd website and connect directly to a third-party website. The privacy practices and terms of that third party will then apply.

8. Links to third-party websites and social media

This website may contain links to external services or websites, including social media platforms and mapping services.

These may include services such as:

  • Facebook;
  • Instagram;
  • Messenger;
  • OpenStreetMap.

We do not control the privacy practices of third-party websites.

No personal information is intentionally sent to those services merely because a normal text link appears on this website. However, if you choose to follow an external link, the destination service may process information about your visit according to its own privacy policy and technologies.

You should review the privacy information provided by any external service you choose to use.

9. Who we may share information with

We may share personal information where reasonably necessary with organisations or individuals that help us operate the business or provide services.

Depending on the circumstances, these may include:

  • website hosting providers;
  • email service providers;
  • IT or website support providers;
  • accountants or professional advisers;
  • contractors or suppliers involved in work you have requested;
  • regulatory, government, tax or law-enforcement bodies where disclosure is legally required.

We only share information where there is an appropriate reason for doing so and only to the extent reasonably necessary.

We do not sell personal information to third parties.

10. International processing

Some service providers or third-party websites may operate or process information outside the United Kingdom.

Where personal information under our control is transferred internationally, appropriate safeguards will be used where required by applicable UK data protection law.

External websites that you visit independently are responsible for explaining their own international data-processing arrangements.

11. How long we keep personal information

We keep personal information only for as long as reasonably necessary for the purpose for which it was collected.

The appropriate retention period will depend on the nature of the information and why it is being processed.

For example:

  • enquiry information may be retained while an enquiry is active and for a reasonable period afterwards;
  • information relating to quotations or work carried out may be retained as part of normal business records;
  • financial, accounting or transaction records may need to be retained for longer to meet legal, tax or accounting requirements;
  • information relevant to a complaint, dispute or legal claim may be retained where reasonably necessary for that purpose.

Information will not intentionally be retained indefinitely where there is no continuing business or legal reason to keep it.

12. How we protect personal information

We take reasonable technical and organisational measures to protect personal information against unauthorised access, loss, misuse, alteration or disclosure.

Measures used by or in connection with this website may include:

  • HTTPS encryption;
  • access controls;
  • server-side form validation;
  • anti-spam and anti-abuse protection;
  • rate limiting;
  • security headers;
  • private storage of sensitive website configuration;
  • restrictions on access to administrative or server systems.

However, no method of electronic transmission or storage can be guaranteed to be completely secure.

13. Your data protection rights

Depending on the circumstances and the lawful basis being used, UK data protection law may give you rights over your personal information.

These can include the right to:

  • ask for access to personal information we hold about you;
  • ask us to correct inaccurate or incomplete information;
  • ask us to erase personal information in certain circumstances;
  • ask us to restrict the use of your information in certain circumstances;
  • object to certain types of processing;
  • receive certain personal information in a portable format where the right to data portability applies;
  • withdraw consent where processing is based on consent.

Not every right applies in every situation.

To exercise your rights or ask a question about information we hold about you, contact:

bsl@tomjellinekltd.com

We may need to confirm your identity before providing personal information or acting on certain requests.

14. Complaints

If you have concerns about how Tom Jellinek Ltd handles your personal information, please contact us first so that we have the opportunity to investigate and respond.

You also have the right to make a complaint to the UK's data protection regulator:

Information Commissioner's Office (ICO)

Website:
https://ico.org.uk/

Information about making a complaint is available at:

https://ico.org.uk/make-a-complaint/

15. Children's privacy

This website and the services offered by Tom Jellinek Ltd are not specifically directed at children.

We do not knowingly use the website to collect personal information from children for marketing or profiling purposes.

If personal information relating to a child is provided in connection with legitimate building or property-related correspondence, it will be handled according to the same data protection principles described in this policy.

16. Automated decision-making and profiling

Tom Jellinek Ltd does not use information submitted through this website to make decisions about individuals solely through automated processing.

The website does not intentionally use personal information for behavioural profiling or targeted advertising.

17. Changes to this Privacy Policy

We may update this Privacy Policy from time to time if:

  • the website changes;
  • the services we use change;
  • our business practices change;
  • applicable legal or regulatory requirements change.

When the policy is updated, the revised date will be shown at the top of this page.

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